Success stories

An organization with approximately 1,500 users had a historically developed and decentrally managed Microsoft contract, with no oversight of licenses, usage, or compliance. 

Impressive due diligence performed by the PACT Association team in three months time!

A Client in the utility sector acquired another company and novated the as-is situation in it's own organisation. TP governance was under pressure ever since. 

During the pre-contract phase, PACT identified a high Information Security Risk related to the third party’s handling of confidential information.

Strengthening Procurement Governance, Audit Compliance & Contract Management Excellence.

How PACT delivered the IT sourcing work for an enterprise-wide transformational ERP program and strengthened the IT sourcing capability of the Procurement team at the same time. 

A rapidly growing service provider in the contact center industry faced a strategic challenge: the organization needed to modernize its IT landscape, but its internal procurement capacity was insufficiently equipped to handle a high-quality RFP process, vendor selection, and complex contract...

Within the insurance/financial sector, a large company operating internationally commissioned a complete infrastructure outsourcing project.

The client had recently moved to a centralized IT function. The IT budget was under scrutiny due to recent divestitures since the IT function was no longer supporting these divested business activities. 

The Client was searching for a solution to structure their IT procurement process. Their IT purchasing happened decentralized and there was a lack of commercial transparency. 

This insurance group, with primarily IT and Facility related expenses, never had its own Procurement department. Pact Association members created a procurement department from scratch, starting from a first ever spend analysis to introducing procurement policies and procedures.