Insights

IT Governance sounds like something that should be well arranged on paper. But in practice, things go wrong much more often than we think. Despite policies, models and frameworks, effective management of IT remains a challenge. Why? Because governance is ultimately about people, cooperation, daring...

In an era where outsourcing IT-services is the norm, collaboration with external partners is no longer a nice-to-have – it is a critical success factor. But how do you ensure that all those parties deliver what they promise (because everyone knows that this is not always the case...), but also...

Managed Print Services (MPS) might help you to modernize your office environment, avoid unnecessary additional cost and decrease your environmental footprint. But customers do not take the full advantage of MPS capabilities, leaving ROI opportunities on the table. In this post we investigate the...

In the previous blogpost you have learned about the uncertain events which can influence the success of your business.

In this second blogpost session you will discover: Who determines the risk appetite of your Organization; The risks which you should take care of, while negotiating your third-party...

Risk has an important impact on the success of the outsourced projects of your IT department or even on the viability of the whole Organization. IT Service Integrators and third-parties are engaging much more resources in the execution of a proper due diligence of their liabilities than their...