The CIO as conductor: how to orchestrate collaboration between multiple IT parties
As a cio, you are currently facing a significant challenge. You no longer work with just one IT supplier, but with a whole ensemble of parties: cloud providers, software developers, integrators, consultants... They all play their own part (and for their own party), but how do you ensure that it doesn't become a messy solo concert, but a well-coordinated whole? That's precisely where the role of the CIO as conductor comes into play.
From solo players to cooperative play
IT often still consists of a patchwork of systems, suppliers, and internal teams, each with their own pace, working methods, and priorities. And that's not necessarily a bad thing, as long as there is someone who sets the direction, indicates the right tone, and ensures that everyone stays in sync.
That role is assigned to the CIO. Not as a micromanager, but as a director of collaboration. As someone who maintains the overview, deterlines the direction, and creates harmony between parties that need each other to achieve a real impact.
This way you get everyone on the same page
1. Make the rules clear
Collaboration starts with structure. Who is responsible for what? How do we coordinate? What do we do if something goes wrong? A clear governance model and clear agreements ensure that everyone knows what to expect. Also make sure you have well-developed vendor and service management teams to execute this. It is a key to success for the success of an IT strategy.
2. Work towards a shared goal
Instead of having everyone chase their own KPIs, you as CIO set a common goal at the center. What do we want to achieve as organizations? And how does everyone contribute to that? When everyone is working towards the same point, collaboration naturally becomes more logical.
3. Build trust
The best collaboration does not arise from processes, but from relationships. Organize moments where teams can truly get to know each other. Ensure there is room for feedback, reflection, and celebrating successes. People who trust each other work together better.
The CIO of today is a connector
Technology is important. But without people working together, it remains disjointed. Today's CIO understands that. They don't think in tools, but in teams. They know that leadership isn't about control, but about coordination. And they ensure that all IT parties do not work past each other but move forward together.
So: pick up that baton, step onto the stage and let the orchestra play. The music can be beautiful if you conduct it well.
Ready to step onto the podium as CIO?
Talk to our experts
